The right mix: why workforce planning and rostering has an impact on quality of care

SDHI team colleague, Debbie Baldie and her co-authors discuss in the September issue of HSJ how senior charge nurses can work with their staff in creative ways to maintain consistently safe staffing levels in an Accident & Emergency department. Further, they present findings on how challenging traditional ways of working through more staff involvement in work planning has increased morale and helped nurses to effectively manage fluctuations in A&E activity.  The project was taken forward after the Senior Charge Nurse (SCN) had attended training on how to effectively manage her workforce, a key role component identified within the Scottish national role framework for SCNs – Leading Better Care.

Read the full article here

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